Privacy Policy

This policy was last updated on 28 December 2024
Who we are​

BrightOak Consultancy Limited is a limited company incorporated in England and Wales with the Company Number 07247910 at 14 Stinchar Drive, Chandler’s Ford, Eastleigh, England, SO53 4QH.

Our website address is: 

https://www.brightoak.uk

This Privacy Policy sets out the basis on which any personal data we collect rom you, or that you choose to provide to us in connection with this website will be processed.

The website is operated by BrightOak Consultancy Ltd and BrightOak is also the data controller for the website (ICO Registration ZA904053).

We do not collect information that we do not need or that a reasonable person would consider excessive, inappropriate or unethical.

Technical Information

[words]

Information About Your Visit To This Website

[words]

Information About You

[words]

There are a number of mechanisms that are either built-in to the site for technical reasons or are configured within the site to allow you to contact us.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

"Get In Touch" Form

[words]

"Book A Meeting" Form

[words]

[words]

Lawful Basis For Collecting Your Information

[words]

Where Is Your Data Stored?

[words]

How Long Do We Keep The Information?

[words]

Who Do We Share Your Information With?

[words]

Embedded Content From Other Websites

[words]

BrightOak adheres fully to the requirements of the UK implementation of the EU GDPR. Under the GDPR, you have specific rights over what we can and cannot, and must and must not do with any data we collect from you.

Full details on the GDPR and these rights can be found on the website of the UK Information Commissioner’s Office (https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/individual-rights/) but are summarised here:

Your Right to be informed

You have the right to be informed about the collection and use of your personal data.

Your right Of access

You have the right to access and receive a copy of any and all personal data, and other supplementary information we hold on you.

Your right to Rectification

You have the right to have inaccurate personal data rectified, or completed if it is incomplete.

Your right to erasure

You have the right to have personal data we hold on you erased. This right may be suspended where the information is required for legal purposes.

Your right restrict or block processing

You have the right to request us to restrict or suppress processing of your personal data.

Your right to data portability

You have the right to data portability which allows you to obtain and reuse your personal data for your own purposes across different services.

Your right to object

The UK GDPR gives you the right to object to the processing of your personal data in certain circumstances.

Your rights Related to Automated Decision Making and Profiling

The UK GDPR has provisions on:

 

  • automated individual decision-making (making a decision solely by automated means without any human involvement); and
  • profiling (automated processing of personal data to evaluate certain things about an individual). Profiling can be part of an automated decision-making process.

 

If you have any specific data protection queries or concerns, you can address them to the Data Protection Officer.

You can contact us on the phone number or email address in the website footer.

If you are dissatisfied with any aspect of how BrightOak processes your personal data, you can lodge a complaint with the Information Commissioner’s Office, the data protection regulator in the UK.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113
Web: https://ico.org.uk/for-the-public/

Future changes to this Website’s Privacy Policy will be published on this page and, where appropriate, sent to you by email notification. Please check back frequently to read any updates or changes to this Privacy Policy.

Get In Touch

Fill out the form below, and we will be in touch shortly.

I'm Interested!

Fill out the form below, and we will be in touch shortly.
Contact Information
Course:
Privacy Policy

Here’s the schedule of courses coming up:

DateDurationDeliveryLocationSpaces
None currently scheduled

Don’t see a convenient date?

We Promise ...

We will never pack a course.

The maximum number of participants on our public courses will be .

We will run the course even with as few participants as .

How can we help?

Searching for something? Let’s help find what you’re looking for.

Whether you’re after expert ITSM consulting, fantastic training courses, or just some advice, use the search box to easily find what you need.

Once upon a time, in a bustling city where glass skyscrapers kissed the sky and the hum of technology filled the air, there was a small park. This park was an oasis of greenery amidst the urban sprawl, home to a majestic oak tree that stood tall and proud. This oak had witnessed the city grow and evolve over many decades, and it had become a symbol of strength, wisdom, and resilience for the locals.

Across the street from this park, a group of visionary entrepreneurs was in the process of establishing a new consultancy firm. They wanted a name that would not only represent their commitment to providing insightful and robust solutions but also reflect their deep roots in the community and their dedication to helping businesses grow and flourish.

One crisp autumn morning, as the founders met to brainstorm names, a ray of sunlight broke through the clouds and illuminated the old oak tree in the park. Its leaves shimmered with a golden glow, casting a warm, inviting light. Inspired by this radiant sight, one of the founders suggested the name “BrightOak.” The name embodied the brilliance of innovative ideas and the steadfast strength of the mighty oak, a perfect metaphor for their consultancy.

And so, BrightOak Consultancy was born, with a mission to illuminate the path to success for businesses of all sizes, drawing on their wisdom and experience to help clients thrive in an ever-changing world. The majestic oak continues to stand as a reminder of their origins and their commitment to excellence.