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This course is designed for IT professionals who aspire to foster excellent cross-practice collaboration and efficient service value streams. It culminates in the ITIL4 Specialist: Plan, Implement & Control exam. Additionally, obtaining the ITIL4 Specialist: Create, Deliver & Support certification is essential for those seeking the Practice Manager designation.
Individuals can showcase their grasp and implementation of the essential concepts encompassed by the five ITIL Management Practices, optimizing value at both strategic and operational tiers.
The individual practices are delivered as part of a comprehensive 3-day training program, which includes practical assignments integrated into the course to facilitate the application of learned concepts in real-world work situations.
The qualification enables professionals to:
ITIL4 Practitioner: Change Enablement
The ITIL4 Practitioner: Change Enablement practice module offers guidance on best practices for maximizing the number of successful service and product changes. It emphasizes the importance of accurate risk assessment, authorizing changes to proceed, and effective management of the change schedule.
ITIL4 Practitioner: Deployment Management
The ITIL4 Practitioner: Deployment Management practice module is centered on the methods of transitioning new or modified hardware, software, documentation, processes, or any other components into live environments. It may also encompass the deployment of components into different environments for purposes such as testing or staging.
ITIL4 Practitioner: Release Management
The ITIL4 Practitioner: Release Management practice module offers guidance on best practices for making new and altered services and features accessible for use, consistent with the organization’s policies and the agreements with its service consumers.
ITIL4 Practitioner: Service Configuration Management
The ITIL4 Practitioner: Service Configuration Management practice module ensures the availability of accurate and reliable information regarding the configuration of services, as well as the supporting configuration items, whenever and wherever it is necessary. This encompasses details on the configuration of the items and their interconnections.
ITIL4 Practitioner: IT Asset Management
The ITIL4 Practitioner: IT Asset Management module is centered on planning and managing the complete lifecycle of IT assets. It aims to assist organizations in maximizing value, controlling costs, managing risks, and supporting decisions regarding the acquisition, reuse, retirement, and disposal of IT assets, while also ensuring compliance with regulatory and contractual obligations.
The ITIL Practice Certifications are intended for professionals that want to prove and validate their skills in specific practice areas. The combined practice course is aimed towards validating the skills and knowledge of professionals seeking to establish a good cross-practice collaboration and effective service value streams.
The course is aimed towards the following roles: IT Service Managers, IT Operations Managers, Service Transition Managers, IT Project Managers, Change Managers & Coordinators, Service Level Managers, IT Governance and Compliance Staff, Process Owners & Practitioners.
The following are the prerequisites for this course:
Contact us if you have not yet attained your ITIL4 Foundation.
To obtain the ITIL4 Practice Manager designation, you must complete this course and the ITIL4 Create, Deliver and Support module.
Contact us if you want to enquire about the ITIL4 Create, Deliver and Support.
This course prepares participants for the examination leading to the ITIL®4 Plan, Implement and Control.
You will be provided with full materials for the course and to assist your revision prior to the exam:
The ITIL4 official publication eBook and the official PeopleCert course materials are accessed from within your candidate portal once you have redeemed your PeopleCert Voucher Code.
*per learner
excludes VAT
POA for group bookings
Have a look at when our next ITIL®4 Plan, Implement & Control Practitioner Group is running.
BrightOak Ltd is a company registered in England and Wales (Company No. 07247910) at 14 Stinchar Drive, Chandler’s Ford, Eastleigh, England, SO53 4QH. VAT No. GB990474586
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We will never pack a course.
The maximum number of participants on our public courses will be 8.
We will run the course even with as few participants as 2.
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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