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The ITIL®4 Foundation course introduces the ITIL4 framework, allowing candidates to understand IT service management through a comprehensive operating model that covers the creation, delivery, and continuous improvement of technology-enabled products and services.
It examines IT Service Management via a Service Value System (SVS), offering a holistic, end-to-end perspective on how to contribute to business value. This approach incorporates principles from Lean IT, Agile, and DevOps models.
Completing this training and exam opens up the rest of the ITIL4 Framework.
By the end of this ITIL®4 Foundation course, you will:
This course equips IT professionals with essential IT Service Management education and teaches how to deliver business value.
This course is also ideal for IT professionals seeking to upgrade their ITIL v3 certification and enhance their knowledge.
While there are no mandatory prerequisites, having experience in IT services is advantageous.
This course prepares you for the ITIL4 Foundation Certification examination.
You will be provided with full materials for the course and to assist your revision prior to the exam:
The official ITIL4 publication eBook and the official PeopleCert course materials are accessed from within your candidate portal once you have redeemed your PeopleCert Voucher Code.
*per learner
excludes VAT
POA for group bookings
We run an ITIL®4 Foundation about every quarter.
BrightOak Ltd is a company registered in England and Wales (Company No. 07247910) at 14 Stinchar Drive, Chandler’s Ford, Eastleigh, England, SO53 4QH. VAT No. GB990474586
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We will never pack a course.
The maximum number of participants on our public courses will be 8.
We will run the course even with as few participants as 2.
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| 31/03/2025 | 3 days | Virtual | 8 / 8 |
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Once upon a time, in a bustling city where glass skyscrapers kissed the sky and the hum of technology filled the air, there was a small park. This park was an oasis of greenery amidst the urban sprawl, home to a majestic oak tree that stood tall and proud. This oak had witnessed the city grow and evolve over many decades, and it had become a symbol of strength, wisdom, and resilience for the locals.
Across the street from this park, a group of visionary entrepreneurs was in the process of establishing a new consultancy firm. They wanted a name that would not only represent their commitment to providing insightful and robust solutions but also reflect their deep roots in the community and their dedication to helping businesses grow and flourish.
One crisp autumn morning, as the founders met to brainstorm names, a ray of sunlight broke through the clouds and illuminated the old oak tree in the park. Its leaves shimmered with a golden glow, casting a warm, inviting light. Inspired by this radiant sight, one of the founders suggested the name “BrightOak.” The name embodied the brilliance of innovative ideas and the steadfast strength of the mighty oak, a perfect metaphor for their consultancy.
And so, BrightOak Consultancy was born, with a mission to illuminate the path to success for businesses of all sizes, drawing on their wisdom and experience to help clients thrive in an ever-changing world. The majestic oak continues to stand as a reminder of their origins and their commitment to excellence.
