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ITIL®4 Foundation (Exam Only)

ITIL4FE
Foundation

Experienced Trainers

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Overview

If time is the thing stopping you from becoming ITIL 4 Foundation certified, this will allow you to study in your own time without attending a full training course. You will not receive any formal training via our online training platform or from a tutor.

PLEASE NOTE: The ITIL 4 Foundation requires you to complete at least 16 hours of study in preparation for the examination.

ITIL4 Foundation is an introduction to ITIL4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

It looks at IT Service Management using a Service Value System (SVS), which provides an holistic end-to-end picture of what it really means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps.

There is no formal course outline for our ITIL 4 Foundation Exam. You are in complete control of your own studies.

In order to pass the exam you need to have an understanding of the following:

  • The ITIL 4 Service Value System
  • The Seven Guiding Principles of ITIL 4
  • ITIL4’s Service Value Chain
  • The four dimensions of Service Management
  • The 34 ITIL practices, with a focus on the key 15
  • Key concepts from Lean IT, Agile, DevOps, and Organisational Change Management, and why these are important to deliver business value

The ITIL 4 Foundation is suitable for:

  • Professionals working in IT with an interest in IT Service Management (ITSM),
  • Professionals who wish to apply ITIL best practice principles across an enterprise,
  • Professionals who have not previously attended the ITIL 4 Foundation training course,
  • Project Managers,
  • Anyone who is looking to upgrade their ITIL v3 certification and knowledge.

There are no mandatory prerequisites for the ITIL® 4 Foundation Exam, however experience of working in IT may be an advantage.

You must complete at least 16 hours of self-study before you attempt to take the ITIL® 4 Foundation examination.

The exam is a 60-minute, 40 question, multiple-choice exam and is administered by an independent examination body, PeopleCert. A mark of 65% is required to pass.

The exam is provided as an online examination voucher.

  • You will receive an email from PeopleCert with information on how to register and schedule your exam,
  • The exam schedule is available 24/7 so you can sit your exam at a time that suits you,
  • Your voucher will be valid for 12 months.

You will be provided with:

  • ITIL4 Foundation Exam Voucher.

Upon redeeming the voucher code on the PeopleCert website (www.peoplecert.org) you will have access to:

  • The ITIL4 Foundation official publication eBook
  • The official PeopleCert Candidate Workbook containing:
    • The official PeopleCert course materials,
    • The official PeopleCert ITIL practice exams,
    • The Exam syllabus,
    • The official ITIL4 Glossary.

 

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Exam Only
£425*

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excludes VAT
POA for group bookings

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ITIL®4 Foundation (Exam Only)

ITIL®4 Foundation (Exam Only)

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