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If time is the thing stopping you from becoming ITIL 4 Foundation certified, this will allow you to study in your own time without attending a full training course. You will not receive any formal training via our online training platform or from a tutor.
PLEASE NOTE: The ITIL 4 Foundation requires you to complete at least 16 hours of study in preparation for the examination.
ITIL4 Foundation is an introduction to ITIL4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.
It looks at IT Service Management using a Service Value System (SVS), which provides an holistic end-to-end picture of what it really means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps.
There is no formal course outline for our ITIL 4 Foundation Exam. You are in complete control of your own studies.
In order to pass the exam you need to have an understanding of the following:
The ITIL 4 Foundation is suitable for:
There are no mandatory prerequisites for the ITIL® 4 Foundation Exam, however experience of working in IT may be an advantage.
You must complete at least 16 hours of self-study before you attempt to take the ITIL® 4 Foundation examination.
The exam is a 60-minute, 40 question, multiple-choice exam and is administered by an independent examination body, PeopleCert. A mark of 65% is required to pass.
The exam is provided as an online examination voucher.
You will be provided with:
Upon redeeming the voucher code on the PeopleCert website (www.peoplecert.org) you will have access to:
*per learner
excludes VAT
POA for group bookings
Have a look at when our next ITIL®4 Foundation (Exam Only) is running.
BrightOak Ltd is a company registered in England and Wales (Company No. 07247910) at 14 Stinchar Drive, Chandler’s Ford, Eastleigh, England, SO53 4QH. VAT No. GB990474586
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We will never pack a course.
The maximum number of participants on our public courses will be 8.
We will run the course even with as few participants as 2.
Here’s the schedule of courses coming up:
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