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The ITIL Direct, Plan, and Improve (DPI) course is “shared” course between two designation streams – the ITIL Managing Professional (MP) and the ITIL Strategic Leader (SL).
This module provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organisation, with a strong and effective strategic direction. The course covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organisation’s advantage. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.
The DPI course focuses on these key ITIL 4 practices:
Another major component of the course includes learning about the impact of Agile and Lean ways of working and how these methodologies can be leveraged to your organisation’s advantage. The course provides practical and strategic elements for planning and delivering continual improvements with necessary agility.
The course is intended to give learners a good understanding of the key concepts of how to Direct, Plan, and Improve, the scope of what is to be directed/planned and how to use key principles and methods of planning:
This course is ideal for:
The following are the prerequisites for this course:
Contact us if you have not yet attained your ITIL4 Foundation.
This course prepares participants for the examination leading to the ITIL®4 Direct, Plan & Improve certificate.
You will be provided with full materials for the course and to assist your revision prior to the exam:
The ITIL4 official publication eBook and the official PeopleCert course materials are accessed from within your candidate portal once you have redeemed your PeopleCert Voucher Code.
*per learner
excludes VAT
POA for group bookings
Have a look at when our next ITIL®4 Direct, Plan & Improve Specialist is running.
BrightOak Ltd is a company registered in England and Wales (Company No. 07247910) at 14 Stinchar Drive, Chandler’s Ford, Eastleigh, England, SO53 4QH. VAT No. GB990474586
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We will never pack a course.
The maximum number of participants on our public courses will be 8.
We will run the course even with as few participants as 2.
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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