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The ITIL4 Digital & IT Strategy (DITS) course adds a new perspective to the ITIL4 guidance and elevates the discussion around ITIL concepts to an organisational strategy level. It focuses on the importance and challenges of creating an appropriate digital strategy to enable the success of businesses and how it can (and should) be integrated into the IT strategy and aligned with the wider organisation’s goals.
The DITS course also covers how ITIL4 can be integrated with emerging practices and new technologies to meet new internal and external challenges. It explores the use of the ITIL framework to support organisations in their digital transformation journey by providing a structured and flexible approach for addressing service management challenges and utilising the potential of modern technology to get the most value from digital technology.
At the end of this course, learners will have an understanding of the following:
Case Study Assessment
The course includes a series of 4 group exercises based around a number of case studies. The course describes three fictional companies (any resemblance to real companies is unintentional) and participants of the course are expected to work on the practical assignments in small groups, or individually, if they are undertaking a self-paced online course.
Practical assignments are then assessed by the trainer(s) of the course.
This course is ideal for IT and Business Directors, Heads Of Department, aspiring C-Suite Professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth.
The following are the prerequisites for the ITIL®4 Digital & IT Strategy (DITS) training course:
Contact us if you have not yet attained the ITIL®4 Foundation.
This course prepares participants for the examination leading to the ITIL® 4 Digital & IT Strategy (DITS) Certificate.
You will also need to pass the 4 in-class assignments (assessed by your tutor) in order to get the qualification.
You will be provided with full materials for the course and to assist your revision prior to the exam:
The official ITIL4 publication eBook and the official PeopleCert course materials are accessed from within your candidate portal once you have redeemed your PeopleCert Voucher Code.
Additionally, the trainer will distribute, during the course, the materials needed for the case study assignments.
*per learner
excludes VAT
POA for group bookings
Have a look at when our next ITIL®4 Digital & IT Strategy is running.
BrightOak Ltd is a company registered in England and Wales (Company No. 07247910) at 14 Stinchar Drive, Chandler’s Ford, Eastleigh, England, SO53 4QH. VAT No. GB990474586
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We will never pack a course.
The maximum number of participants on our public courses will be 8.
We will run the course even with as few participants as 2.
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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