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Based on the ITIL 4 framework, this module provides both strategic and practical best practice guidance to help organisations understand the value of Business Relationship Management as well as its key concepts and challenges. Professionals should be able to use these concepts to deliver return on investment in digital technology, develop and apply service relationship models and integrate Business Relationship Management in the organisation’s service value streams for a holistic and end-to-end approach.
Key benefits of ITIL4 Specialist: Business Relationship Management:
At the end of this course, learners will have an understanding of the following:
This course is ideal for IT professionals who are involved in establishing and nurturing the relationships between service providers and consumer organisations, and their stakeholders.
The following are the prerequisites for the ITI®4 Business Relationship Management course:
Contact us if you have not yet attained your ITIL4 Foundation.
This course prepares participants for the examination leading to the ITIL®4 Business Relationship Management certificate.
You will be provided with full materials for the course and to assist your revision prior to the exam:
The official ITIL4 publication eBook and the official PeopleCert course materials are accessed from within your candidate portal once you have redeemed your PeopleCert Voucher Code.
*per learner
excludes VAT
POA for group bookings
Have a look at when our next ITIL®4 Business Relationship Management Extension is running.
BrightOak Ltd is a company registered in England and Wales (Company No. 07247910) at 14 Stinchar Drive, Chandler’s Ford, Eastleigh, England, SO53 4QH. VAT No. GB990474586
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We will never pack a course.
The maximum number of participants on our public courses will be 8.
We will run the course even with as few participants as 2.
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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