ITIL®4 Acquiring & Managing Cloud Services Extension

ITIL4E-AMCS
Extension

Experienced Trainers

High Pass Rate

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Overview

The ITIL4 Acquiring & Managing Cloud Services module explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle.

Key benefits of ITIL4 Specialist: Acquiring & Managing Cloud Services:

  • Deliver Value: Identify, select and deliver optimised cloud services to your organisation by conducting a cloud readiness assessment, drawing on ITIL concepts
  • Support Business Strategy: By assessing requirements and opportunities and understanding how cloud services can exploit these to deliver on organisational goals.
  • Ensure ongoing ROI: Access a comprehensive toolkit to enable effective selection, monitoring and continual improvement of a cloud solution to ensure ongoing viability and suitability.

At the end of the course, candidates will have an understanding of  the following:

  • Analyse available solutions and potential benefits using a vendor-neutral approach
  • Effectively identify, select and deliver optimised cloud services
  • Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
  • Adopt a customer-focused end-to-end cloud procurement user journey.

The ITIL Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.

There are no certification prerequisites for studying the Acquiring & Managing Cloud Services module, making it accessible to anyone interested in gaining critical skills in this area.

The relevant key concepts from the ITIL 4 framework will be covered as part of the mandatory accredited training required for the module, to enable full understanding of the core material.

This is an advanced level course.

This course prepares participants for the ITIL4 Specialist: Acquiring & Managing Cloud Services examination.

  • The exam consists of a 90-minute, 40 question, closed book, multiple-choice exam.
  • A mark of 65% is required to pass.
  • It is administered by an independent examination body, PeopleCert.
  • The exam is provided as an online examination voucher.
  • You will receive an email from PeopleCert shortly before your course with information on how to register for and schedule your exam.
  • The exam schedule is available 24/7 so you can sit your exam at a time that suits you.
  • Your voucher will be valid for 12 months, however we do recommend you complete your examination as close to the course date as you can – this is when the information is most fresh and relevant.

You will be provided with full materials for the course and to assist your revision prior to the exam:

  • Course workbooks/slideshow for students to download, or view on laptop or tablet devices
  • Official AXELOS ITIL practice exams
  • Course reference and exam guidance materials
  • ITIL4 online examination voucher, valid for 12-months

The ITIL4 official publication eBook and the official PeopleCert course materials are accessed from within your candidate portal once you have redeemed your PeopleCert Voucher Code.

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ITIL®4 Acquiring & Managing Cloud Services Extension

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