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The IT Performance & Improvement Management course provides participants with the skills to measure, analyse, and enhance IT service delivery. The course focuses on practical strategies and tools to elevate IT performance and align IT services with business objectives.
Participants will gain knowledge and skills in:
This course is suitable for:
There are no formal prerequisites for this course, but it is recommended to have a basic understanding of IT Service Management principles.
Participants will receive a course workbook, available in both hardcopy and e-book formats. Additional materials and resources will be provided during the course.
*per learner
excludes VAT
POA for group bookings
Have a look at when our next PDC IT Performance & Improvement Management is running.
BrightOak Ltd is a company registered in England and Wales (Company No. 07247910) at 14 Stinchar Drive, Chandler’s Ford, Eastleigh, England, SO53 4QH. VAT No. GB990474586
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We will never pack a course.
The maximum number of participants on our public courses will be 8.
We will run the course even with as few participants as 2.
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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