Service Management

Our Service Management & ITSM courses equip professionals with the skills to manage IT services effectively. Learn best practices in service strategy, design, transition, operation, and continual service improvement to ensure high-quality IT service delivery and alignment with business objectives.

Experienced Trainers

High Pass Rate

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ITIL4F
Foundation Level

ITIL®4 Foundation

Duration:

3 days

Price:

£ 1250 + VAT

Delivery:

Classroom, Virtual
ITIL4FE
Foundation Level

ITIL®4 Foundation (Exam Only)

Duration:

N/A

Price:

£ 425 + VAT

Delivery:

Exam Only
PDC-IITSME
Foundation Level

PDC IntegratedITSM Essentials

Duration:

2 days

Price:

£ 1350 + VAT

Delivery:

Classroom, E-Learning, Virtual
ITIL4S-DSV
Specialist Level

ITIL®4 Drive Stakeholder Value Specialist

Duration:

3 days

Price:

£ 1350 + VAT

Delivery:

Classroom, Virtual
ITIL4S-CDS
Specialist Level

ITIL®4 Create, Deliver & Support Specialist

Duration:

3 days

Price:

£ 1350 + VAT

Delivery:

Classroom, Virtual
ITIL4S-HVIT
Specialist Level

ITIL®4 High Velocity IT Specialist

Duration:

3 days

Price:

£ 1350 + VAT

Delivery:

Classroom, Virtual
ITIL4E-AMCS
Extension Level

ITIL®4 Acquiring & Managing Cloud Services Extension

Duration:

3 days

Price:

£ 1650 + VAT

Delivery:

Classroom, Virtual
ITIL4MP

ITIL®4 Managing Professional Bundle

Duration:

12 days

Price:

£ 7000 + VAT

Delivery:

Classroom
PDS-SCAT
Specialist Level

PDC Service Catalog Specialist

Duration:

2 days

Price:

£ 1350 + VAT

Delivery:

Classroom, Virtual
ITIL4DITS3
Strategist Level

ITIL®4 Digital & IT Strategy

Duration:

3 days

Price:

£ 1650 + VAT

Delivery:

Classroom, Virtual
ESMP
Practitioner Level

Enterprise Service Management Practitioner

Duration:

2 days

Price:

£ 1350 + VAT

Delivery:

Classroom, Virtual
ITIL4E-SDIT3
Extension Level

ITIL®4 Sustainability in Digital & IT Extension

Duration:

3 days

Price:

£ 1650 + VAT

Delivery:

Classroom, Virtual
ITIL4S-DPI
Specialist Level

ITIL®4 Direct, Plan & Improve Specialist

Duration:

3 days

Price:

£ 1350 + VAT

Delivery:

Classroom, Virtual
ITIL4E-ITAM
Extension Level

ITIL®4 IT Asset Management Extension

Duration:

3 days

Price:

£ 1650 + VAT

Delivery:

Classroom, Virtual
ITIL4E-BRM
Extension Level

ITIL®4 Business Relationship Management Extension

Duration:

3 days

Price:

£ 1650 + VAT

Delivery:

Classroom, Virtual
ITIL4P-CAI
Practitioner Level

ITIL®4 Collaborate, Assure & Improve Practitioner Group

Duration:

3 days

Price:

£ 1450 + VAT

Delivery:

Classroom, Virtual
ITIL4P-PIC
Practitioner Level

ITIL®4 Plan, Implement & Control Practitioner Group

Duration:

3 days

Price:

£ 1450 + VAT

Delivery:

Classroom, Virtual
PDC-IITSM-DAL
Practitioner Level

PDC Enabling integratedITSM™ with DevOps, Agile & Lean

Duration:

2 days

Price:

£ 1350 + VAT

Delivery:

Classroom, E-Learning, Virtual
ITIL4P-MSF
Practitioner Level

ITIL®4 Monitor, Support & Fulfil Practitioner Group

Duration:

3 days

Price:

£ 1450 + VAT

Delivery:

Classroom, Virtual
ITIL4P-ISM
Practitioner Level

ITIL®4 Information Security Management Practitioner

Duration:

1 day

Price:

£ 600 + VAT

Delivery:

Classroom, Virtual
ITIL4P-SLM
Practitioner Level

ITIL®4 Service Level Management Practitioner

Duration:

1 day

Price:

£ 600 + VAT

Delivery:

Classroom, Virtual

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Course:
Service Management

Service Management

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Once upon a time, in a bustling city where glass skyscrapers kissed the sky and the hum of technology filled the air, there was a small park. This park was an oasis of greenery amidst the urban sprawl, home to a majestic oak tree that stood tall and proud. This oak had witnessed the city grow and evolve over many decades, and it had become a symbol of strength, wisdom, and resilience for the locals.

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One crisp autumn morning, as the founders met to brainstorm names, a ray of sunlight broke through the clouds and illuminated the old oak tree in the park. Its leaves shimmered with a golden glow, casting a warm, inviting light. Inspired by this radiant sight, one of the founders suggested the name “BrightOak.” The name embodied the brilliance of innovative ideas and the steadfast strength of the mighty oak, a perfect metaphor for their consultancy.

And so, BrightOak Consultancy was born, with a mission to illuminate the path to success for businesses of all sizes, drawing on their wisdom and experience to help clients thrive in an ever-changing world. The majestic oak continues to stand as a reminder of their origins and their commitment to excellence.